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International Operations Support Professional

1 week ago

Randburg, Gauteng, South Africa The Global Talent Co. Full time

We are seeking a talented and experienced Community Operations Project Coordinator to join our dynamic team at The Global Talent Co. As a key member of our community management team, you will play a vital role in supporting the Head of Community in structuring and optimising workflows, managing projects, and ensuring seamless operations within a high-calibre network of investors.

About the Job:

This is an exciting opportunity to contribute to the success of a high-growth company that values innovation, operational excellence, and community engagement. As a Community Operations Project Coordinator, you will have the chance to work with a global team, leveraging your technical skills to drive business results.

  • Main Responsibilities
  • Develop and implement automated workflows to streamline community interactions, ensuring consistency and efficiency in communication and engagement.
  • Assist in planning and executing community events, including venue research, budget management, logistics coordination, and post-event evaluations.
  • Create and maintain community resources, newsletters, presentations, and other communication materials using digital tools such as Notion and Figma.
  • Maintain an organised database of community members, tracking key details and interactions to enhance personalised engagement.
  • Develop templates and systems to ensure all event budgets, expenses, and operational processes remain consistent and easily comparable across different locations.
  • Support the Head of Community in structuring member interactions, automating standard responses, and enhancing communication strategies to ensure efficiency at scale.
  • Identify and implement digital tools or CRM systems that improve community management and facilitate seamless access to member information.