Network Operations Specialist

2 days ago


Johannesburg, Gauteng, South Africa FACT Full time
Job Description:

We are seeking a highly skilled Network Operations Specialist to join our team at FACT. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional network services.

About the Role:

The successful candidate will be responsible for monitoring network alarms, receiving complaints, analyzing issues, dispatching tickets, and tracking problem resolution. Additionally, they will supervise personnel to ensure efficient ticket distribution, escalation, and closure in accordance with contract requirements.

This role requires strong analytical skills, excellent communication abilities, and the ability to work effectively under pressure. The ideal candidate will possess good knowledge of post-processing tools like TEMS and Actix, as well as basic understanding of technology (2G/3G/4G/5G) and RF KPIs.

Required Skills and Qualifications:
  • Proficiency in excel
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork abilities
Estimated Salary:

$80,000 - $110,000 per year, depending on experience.



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