Customer Service Representative

4 days ago


Port Elizabeth, Eastern Cape, South Africa Boikago Group Full time
Job Overview

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Boikago Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and pricing details to customers.
  • Process orders and handle inventory management tasks.
  • Identify and escalate priority issues to supervisor.
  • Document all customer interactions and maintain accurate records.
Requirements
  • Grade 12 (Essential)
  • Tertiary Qualification (Advantage)
  • 2 years of administration experience
  • Valid driver's license
  • Excellent communication and interpersonal skills

Working Environment

You will be working in a fast-paced environment with a dynamic team. You will have the opportunity to learn and grow with our company, and contribute to our mission of delivering exceptional customer service.



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