Customer Service Representative

5 days ago


Cape Town, Western Cape, South Africa VirtuHire Full time

About VirtuHire:

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  • VirtuHire is a dynamic organization that provides top-notch service to its clients.
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Job Description:

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  • We are seeking an experienced Call Center Agent to join our team on a full-time basis. As the first point of contact for our clients, you will handle inbound inquiries and make outbound calls.
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Key Responsibilities:

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  1. Efficiently handle incoming and outgoing calls in a professional manner
  2. Cold calling to acquire new customers
  3. Provide accurate information and support to customers through clear verbal communication
  4. Evaluate customer satisfaction and resolve any issues promptly
  5. Meet performance targets and earn incentives based on your success
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Requirements and Qualifications:

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  • Excellent verbal communication skills with a clear phone voice
  • At least one year of experience working as a call center agent
  • Prior experience in a call center or customer service environment is highly preferred
  • Strong organizational skills to manage multiple tasks simultaneously
  • A passion for helping others and a commitment to exceptional customer service
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What We Offer:

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  • A dynamic work environment where you can make a real impact
  • The opportunity to develop your skills and advance in your career


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