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Credit and Collections Analyst

1 week ago

Sandton, South Africa Capitec Full time

About Us

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Capitec is a leading bank in South Africa, committed to providing excellent service to our customers. We are looking for a talented Credit and Collections Analyst to join our team.

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Job Summary

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This role involves analysing and managing customer accounts, identifying potential risks, and working with cross-functional teams to implement effective risk mitigation strategies.

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Key Responsibilities

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  • Analyse customer account data to identify potential risks and areas for improvement.
  • Develop and implement risk mitigation strategies, working closely with colleagues across different departments.
  • Collaborate with stakeholders to resolve customer complaints and issues.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Stay up-to-date with industry developments and best practices in credit and collections management.
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Requirements

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  • A minimum of 2-3 years' experience in credit and collections, risk management, or a related field.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Familiarity with banking regulations and laws, particularly the National Credit Act (NCA).