Import Manager Leader

1 month ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time

Tower Group is seeking an experienced Import Manager to lead our team.

The ideal candidate will have a strong background in logistics and be able to manage the operations department, including forwarding, registration, entries, releases, transport, NVOCC, and warehouse. They will also be responsible for managing existing business, operational systems, and controls.

Main Job Requirements:

  • Grade 12 with a tertiary freight qualification
  • Shipshape or similar knowledge
  • Incoterms expertise
  • Several years of industry experience in operations
  • Technology orientation and systems drive

Main Job Functions:

  • Lead the operations department, overseeing forwarding, registration, entries, releases, transport, NVOCC, and warehouse
  • Manage existing business, focusing on servicing and maintaining client relationships
  • Oversee operational systems and controls, ensuring efficiency and effectiveness
  • Negotiate rates with transporters
  • Collaborate with HR to manage staff
  • Assist in management of invoicing and estimates when needed
  • Conduct quality checks on shipping files, invoices, and endorsements
  • Manage accruals and provisional revenue for imports
  • Handle des and disbursement files queries
  • Oversee IT processes and systems
  • Authorize EFT payments over R50,000 and petty cash requisitions
  • Foster customer service skills, handling demanding customer environments
  • Maintain high staff morale and dedication to meeting deadlines
  • Understand process flow and implement changes on an operational level

Estimated Salary: The annual salary range for this position is between $80,000 and $120,000, depending on experience and qualifications.



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