Retention and Collections Director

3 days ago


Midrand, Gauteng, South Africa TalentCru Full time
Job Overview

The TalentCru team is looking for a seasoned Retention and Collections Director to lead our retention efforts. You will develop and execute effective retention strategies to drive business success and customer satisfaction. This is a fantastic opportunity to utilize your expertise and skills to make a significant impact on our organization.

Key Responsibilities:
  • Establish and manage collections processes.
  • Design and implement effective collection strategies to improve retention rates.
  • Utilize customer data and analytics to identify trends and opportunities for improving retention.


Requirements:
  • 8 years of proven experience in a retention and collections environment.
  • Minimum of 2 years in a leadership or managerial role.
  • Strong background in retention and collections management.


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