Integration Specialist
2 days ago
Key Responsibilities:
- Support and monitor Biller Integrations, ensuring seamless connectivity between systems.
- Participate in various IT integration functions and generate ad hoc reports using SQL.
- Monitor transaction irregularities across the value chain, from Retailer to Biller.
- Consult with clients to guide them through integration requirements and processes.
- Provide technical support post-integration, including troubleshooting and issue resolution.
- Investigate application logs and conduct test transactions in live environments.
- Collaborate with internal and external stakeholders to resolve integration-related issues.
- Perform any other relevant duties as required.
- Relevant tertiary IT qualification.
- Approximately 3 years of experience in a similar role, including expertise in SQL, IT systems monitoring, MS Office (especially Excel), and customer support.
- Experience in the Financial Services industry, with a focus on payments and an understanding of reconciliation and settlement processes (advantageous).
- Fluent in written and verbal English, with a good understanding of Afrikaans. Additional languages are a plus.
- Stable internet connection (fibre preferred) for remote work, if required.
- Own reliable transport.
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