Production Associate

1 month ago


Cape Town, Western Cape, South Africa Wipro Full time
Job Summary

We are seeking a highly skilled Production Associate to join our team at Wipro. As a key member of our Service Delivery team, you will be responsible for delivering exceptional customer experiences and ensuring timely and efficient order management.

Key Responsibilities
  • Understand customer requirements and provide proactive solutions to meet their needs.
  • Manage customer expectations and communicate effectively throughout the order lifecycle.
  • Collaborate with internal stakeholders to ensure seamless order delivery and resolve any issues that may arise.
  • Develop and maintain strong relationships with customers and internal teams to drive business growth and improve service delivery.
  • Stay up-to-date with industry trends and best practices to continuously improve order management processes and customer experiences.
Requirements
  • 1-2 years of professional experience in a tele/data communications environment (advantageous).
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
  • Strong analytical and problem-solving skills to resolve complex issues.
  • Good knowledge of basic delivery process steps and order management systems.
What We Offer

As a Production Associate at Wipro, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.



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