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Equipment Maintenance Specialist
1 week ago
About the Role
This is an exciting opportunity to join our team as a Technical Support Professional at Altron. We are looking for a highly skilled and motivated individual to provide technical support and maintenance services to our customers.
Key Responsibilities:
- To provide on-site technical support and maintenance services to customers, including the installation and repair of equipment.
- To perform routine maintenance tasks on our equipment, including cleaning and lubricating moving parts, and checking for any signs of wear or damage.
- To troubleshoot and resolve technical issues with our equipment, using diagnostic tools and techniques to identify and fix problems.
- To work effectively with customers to understand their needs and preferences, and to provide personalized service and support.
- To stay up-to-date with new technologies and developments in the field, and to apply this knowledge to improve our services and support.
- To maintain accurate records of customer interactions, including service calls and maintenance activities.
- To work collaboratively with other members of the service delivery team to achieve common goals and objectives.
- To ensure that all work is completed safely and efficiently, and to adhere to company policies and procedures.
Requirements:
- A minimum of 5 years' experience in a similar role, preferably in the field service industry.
- Strong technical skills and knowledge of equipment maintenance and repair.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A high level of attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.