Residential Operations Director

1 month ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time
About Us

A dynamic South African organization is seeking an experienced and dedicated Cottages Manager to oversee the daily operations of a cozy Bed & Breakfast and conferencing facility in Observatory, Johannesburg.

Salary and Benefits

R25 000.00 per month (dependent on experience), with additional benefits including accommodation suitable for a single person and permanent employment.

Job Description

This role offers a unique blend of hands-on management and strategic planning. As a Cottages Manager, you will be responsible for delivering exceptional guest experiences, managing a small team, and driving financial success through effective budgeting, marketing, and operational oversight.

Key Responsibilities
  • Manage reservations, cancellations, and guest inquiries
  • Ensure guest satisfaction through high-quality service, room maintenance, and meal oversight
  • Implement hotel policies and ensure compliance with relevant laws
  • Supervise and schedule staff, including housekeeping, kitchen, maintenance, and casual personnel
  • Conduct regular staff meetings and provide performance feedback
  • Develop and manage budgets, control costs, and maximize revenue
  • Supervise invoicing and financial record-keeping
  • Manage inventory and order supplies as needed
  • Develop and implement marketing strategies to attract guests
  • Build relationships with local businesses and tourism agencies to increase bookings
  • Monitor guest reviews and feedback on various platforms, addressing issues and enhancing the guest experience
Requirements

To be successful in this role, you should have:

  • A degree in hospitality management, business administration, or a related field (preferred)
  • Proven experience as a Hotel Manager or relevant role
  • Minimum of 5 years of experience in hospitality, ideally in small hotels, inns, or B&Bs
  • Strong understanding of hotel management best practices
  • Excellent leadership, organizational, communication, and interpersonal skills
  • Friendly and welcoming demeanor
  • Detail-oriented with the ability to multitask and work under pressure
  • Flexibility to work weekends, holidays, and irregular hours as required
  • Financial acumen and experience with budgeting and financial management
  • Proficiency in marketing and sales, with strong problem-solving and conflict resolution skills


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Job SummaryWe are seeking a highly motivated Residential Accommodation Director to oversee our housekeeping operations at Staff Connection. As an Executive Housekeeper, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.ResponsibilitiesLead and manage a team of housekeeping staff.Develop and implement...


  • Johannesburg, Gauteng, South Africa Dynexity Full time

    Dynexity seeks a skilled Residential Utilities ManagerAs a senior manager in residential utility management, you will play a crucial role in ensuring the efficient operation of our clients' utilities.About the Role:Lead a team of professionals in utility management to ensure seamless day-to-day operations.Develop and implement strategies to optimize utility...


  • Johannesburg, Gauteng, South Africa Dynexity Full time

    Dynexity - Senior Utility Operations Director Role:A senior utility management position at Dynexity, requiring financial expertise and extensive experience in residential utilities.About Dynexity:At Dynexity, we pride ourselves on delivering reliable services to our residential clients. Our team of experts works tirelessly to ensure that our customers...


  • Johannesburg, Gauteng, South Africa Selhurst Recruitment Consulting Full time

    We are seeking a highly skilled Project Director to lead our residential development projects. The successful candidate will have extensive experience in the construction sector, with a strong background in project management and team leadership.This is a critical role that requires someone who can deliver excellent results while maintaining a strong focus...


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Job Summary:We are seeking an experienced Residential Operations Manager to join our team at Staff Connection. The successful candidate will be responsible for ensuring the smooth operation of our housekeeping department, with a focus on efficiency and customer satisfaction.About Us:At Staff Connection, we pride ourselves on delivering exceptional service to...


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Job SummaryWe are seeking a skilled Maintenance Operations Director to oversee maintenance operations within multiple properties in Gauteng. The successful candidate will report directly to the Operations Manager and be responsible for managing maintenance activities across multiple locations.Duties and ResponsibilitiesDeveloping and implementing effective...


  • Johannesburg, Gauteng, South Africa Goldman Tech Resourcing Full time

    Job Title: Business Operations Director for Solar Energy ProjectsLocation: Johannesburg, South AfricaThe Goldman Tech Resourcing team is seeking an experienced Operations Manager to lead our solar energy projects in Johannesburg. As a key member of our team, you will be responsible for overseeing the installation of residential, commercial, and agricultural...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    **Job Overview**Are you a seasoned construction professional with a passion for driving business growth and development? Do you have a strong background in operational leadership and a keen eye for market trends? We are seeking an experienced Construction Operations Director to lead our branch office in South Africa.**Salary**R600,000 to R1,000,000 per...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    Job Title: Director of OperationsAbout Us:We are the HR Genie, a dynamic organization based in Zambia. Our company is seeking an exceptional leader to fill the role of Director of Operations.Key Responsibilities:


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Regional Maintenance ManagerWe are seeking a skilled Maintenance Operations Director to oversee maintenance operations within multiple properties for Staff Connection. The successful candidate will be responsible for managing maintenance activities across multiple locations within the Gauteng region, reporting to the Operations Manager.Duties and...

  • Operations Director

    3 days ago


    Johannesburg, Gauteng, South Africa Communicate Recruitment Full time

    Job Title: Operations DirectorWe are seeking an experienced Operations Director to oversee daily operations and ensure timely and compliant tax, payroll, and statutory filings.Manage task/project allocation based on work volume and deadlines.Review and report operational performance to senior management on key metrics.Act as the main contact for client...


  • Johannesburg, Gauteng, South Africa Marriott International Full time

    Job Title: Hotel Operations DirectorWe are seeking an experienced and skilled Hotel Operations Director to join our team at Marriott International.


  • Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full time

    Job DescriptionJob Title: Strategic Operations DirectorCompany Overview: Unique Personnel Ltd is a leading provider of innovative solutions in the agriculture and IT ERP industries. We are seeking an experienced Strategic Operations Director to lead our operations team.


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    The role of a Strategic Operations Director at Network Recruitment involves overseeing the day-to-day operations of the company. This includes managing budgets, creating forecasts, and maintaining control environments.Key ResponsibilitiesOperations Management: The successful candidate will be responsible for managing the day-to-day operations of the company,...

  • Operations Director

    3 weeks ago


    Johannesburg, Gauteng, South Africa TalentCru Full time

    About the RoleWe are seeking a highly skilled Operations Director to join our team at TalentCru in KwaZulu Natal. This is an exciting opportunity for an experienced professional with excellent customer service skills.The successful candidate will be responsible for planning, executing and controlling all aspects of the business operations, ensuring strategic...


  • Johannesburg, Gauteng, South Africa Performability Recruitment Full time

    Job TitleStrategic Operations DirectorCompany OverviewOur company, Performability Recruitment, is seeking an experienced Strategic Operations Director to join our team. The ideal candidate will be passionate about sustainability and have a proven track record of driving operational excellence.Job DescriptionThe Strategic Operations Director will be...


  • Johannesburg, Gauteng, South Africa Dante Personnel Full time

    Job Title: Warehouse Operations DirectorAt Dante Personnel, we are seeking an experienced Warehouse Operations Director to lead our production and warehousing operations. This is a critical role that requires strong leadership and management skills.About the Role:As a Warehouse Operations Director, you will be responsible for managing the warehouse personnel...

  • Operations Director

    3 weeks ago


    Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full time

    We are seeking a highly skilled and experienced Operations Director to join our team at Wild Dreams Hospitality. The successful candidate will be responsible for overseeing the day-to-day operations of our establishments, ensuring seamless execution of our services, and driving continuous improvement.As an Operations Director with us, you will have the...


  • Johannesburg, Gauteng, South Africa Staff Connection Full time

    Regional Maintenance ManagerWe are seeking a seasoned professional to oversee maintenance operations within multiple properties as our Regional Maintenance Manager. Reporting directly to the Operations Manager, this individual will be responsible for managing maintenance activities across multiple locations within the Gauteng region.The ideal candidate will...


  • Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations DirectorCash Crusaders Retail (Pty) Ltd is a leading retail brand in South Africa, known for its innovative approach to customer experience and financial services. As a Retail Operations Director, you will be responsible for overseeing the operations of 10-15 stores across Gauteng Inland, ensuring peak efficiency and excellence.The ideal...