Project Integration Specialist
5 days ago
Job Description
Project Integration Specialist
FirstRand Bank Limited is seeking a highly skilled Project Integration Specialist to facilitate seamless collaboration between the Business Enablement team and clients. The incumbent will ensure that project objectives are met, timelines are adhered to, and client expectations are managed effectively.
Key Responsibilities:
- Oversee the integration of client projects with internal teams, ensuring alignment with business goals and timelines.
- Coordinate and manage project schedules, resources, and deliverables.
- Track project progress, identify potential risks, and implement mitigation strategies.
- Ensure benefit tracking of initiatives post-implementation.
Client Engagement:
- Serve as the primary point of contact for clients, addressing their needs and concerns promptly.
- Facilitate regular meetings with clients to review project status, gather feedback, and ensure satisfaction.
- Develop and maintain strong relationships with clients to foster trust and ongoing collaboration.
Stakeholder Communication:
- Ensure clear and effective communication between the Business Enablement team and clients.
- Prepare and deliver regular project updates and reports to internal and external stakeholders.
- Ensure that all parties are informed of project milestones, changes, and any issues that may arise.
Process Improvement:
- Identify opportunities to streamline project integration processes and enhance efficiency.
- Implement best practices and standard operating procedures for project management.
- Continuously seek feedback from clients and internal teams to drive improvements.
Documentation and Reporting:
- Maintain comprehensive project documentation, including project plans, meeting notes, and status reports.
- Ensure all project-related information is accurate, up-to-date, and easily accessible.
- Provide detailed reports and analyses to support decision-making and project evaluations.
Requirements:
- Bachelor's or Associate Degree in Engineering, Business, Project Management, Computer Science, Education, or related fields.
- Relevant certifications (e.g., PMP, PMI, CISSP, CAPM, ITIL) are advantageous.
- Lean / Agile
- 5+ years of experience in Operations (e.g., Operations Manager/Head)
- 8+ years of experience in General Management
What We Offer:
- Opportunities to network and collaborate
- Challenging work environment
- Opportunities to innovate
Who We Are Looking For:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Adaptable, curious and willing to learn.
- Passionate in providing insights.
- Thrive in a collaborative environment.
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