Front Desk Manager

4 days ago


Benoni, Gauteng, South Africa HR Human Solutions Agency Full time
Job Overview

Welcome to HR Human Solutions Agency, a dynamic and customer-focused organization. We are seeking an exceptional Front Desk Manager to join our team.

This is a key role that requires providing top-notch service to our guests, ensuring their stay with us is memorable and enjoyable.

The ideal candidate will be highly organized, have excellent communication skills, and be able to work effectively in a fast-paced environment.

About the Role

We are looking for a skilled professional who can take ownership of front desk operations, ensuring seamless check-in and check-out processes, managing guest inquiries and concerns, and handling room assignments and requests.

The successful candidate will be proficient in hotel software systems, possess a high level of spoken and written English, and demonstrate excellent customer relations skills.

Key Responsibilities:

  • Manage front desk operations efficiently and effectively
  • Provide exceptional customer service at all times
  • Process payments, handle reservations, and manage room assignments
  • Respond to guest inquiries and concerns in a timely manner


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