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Network and Systems Administrator

2 weeks ago

Pretoria, Gauteng, South Africa Hire Resolve Full time
Job Requirements:
To succeed as a Technical IT Support Professional at Hire Resolve, you will need to possess excellent technical skills, strong communication and interpersonal skills, and a passion for delivering exceptional customer service. As a key member of our technical support team, you will be responsible for providing technical support to our clients via phone, email, or on-site visits. Your expertise will be essential in resolving complex technical issues related to hardware, software, and network systems.

Main Responsibilities:
  • Provide technical support via phone, email, or on-site visits
  • Diagnose and troubleshoot hardware and software issues
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and track technical support requests and resolutions


Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in technical support or related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Possession of relevant certifications (e.g., CCNA, MCSE)