Debt Recovery Specialist

3 weeks ago


Cape Town, Western Cape, South Africa Capital Recruit Full time

The Debt Recovery Specialist will be responsible for managing and collecting outstanding invoices, ensuring timely payment and maintaining accurate records. This role requires a strong attention to detail, excellent communication skills, and a proactive approach to debt recovery.

Key Responsibilities
  • Invoice Processing:
    • Process and reconcile incoming payments.
    • Prepare and send invoices to customers.
    • Track and monitor the aging of outstanding invoices.
  • Debt Collection:
    • Contact customers with overdue payments to follow up and request payment.
    • Negotiate payment plans and settlements with customers.
    • Escalate persistent non-paying accounts to management.
  • Record Keeping:
    • Maintain accurate and up-to-date debtor records.
    • Prepare and submit monthly debtor reports.
  • Customer Service:
    • Provide excellent customer service by responding promptly to inquiries and resolving issues.
    • Build and maintain positive relationships with customers.
Requirements
  • Grade 12 or equivalent.
  • Minimum of 2 years of experience in a debtors or accounts receivable role.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Problem-solving and negotiation skills.
Salary

R10 000 - R12 000 per month

Location

Cape Town, South Africa



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