Workforce Management Director

5 days ago


Cape Town, Western Cape, South Africa EXL Full time

About EXL

  • We are a leading global analytics and decision firm that helps businesses drive growth and profitability through data-driven insights.

Job Description:

  • As a Capacity Planning Manager, you will play a critical role in maintaining optimal staffing levels to meet operational demands.
  • You will develop and manage accurate staffing models to ensure efficient scheduling processes.
  • You will provide recommendations for scheduling movements to improve operational efficiency and collaborate with operations to maintain approved staff plans.
Benefits

We offer a comprehensive benefits package, including competitive salary, health insurance, and retirement plan.



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