Senior Business Solutions Analyst

1 day ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time
About the Role

We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Boardroom Appointments. As a key member of our organization, you will play a crucial role in delivering business and technology solutions across various domains.

Key Responsibilities
  • High-Level Analysis: Perform high-level analysis activities in the CE cycle, assisting in unpacking features, identifying high-level impacts, and dependencies.
  • Business Environment Analysis: Understand, analyze, and identify areas for improvement in the current business environment and across other shared process/system business environments.
  • Strategic Thinking: Operate confidently within and make contributions to business strategy, current trends, and developments in the retail industry.
  • Domain Expertise: Operate confidently within multiple domains, integrated systems, and operational processes, making relevant connections across domains and considering enterprise-wide solutions and impacts.
  • Customer Focus: Analyze, understand, and take a new perspective on customers (internal and external) and multiple domain impacts through the use of user journeys, research, and/or spending time in various operational areas.
  • Collaboration: Collaborate with user stakeholders in the identification and documentation of user requirements.
  • Business Implication: Assess and document the business implication of user requirements to the business process involved.
  • Process Improvement: Propose and document process improvements where appropriate and provide alternatives/options.
  • Risk Assessment: Assess risks, costs, and potential benefits of alternative business process designs.
  • Business Rules: Define business rules and guide the implementation of these rules in the development of various application systems.
  • Change Management: Devises, initiates, and drives effective change initiatives in own area or department as well as across functional areas.
  • Knowledge Sharing: Taking ownership to provide knowledge within specific areas and identify possible improvements within the team.
  • Stakeholder Management: Works closely with Architects, Designers, and Business stakeholders to evaluate suggested solutions.
  • Leadership: Lead others to advance objectives of the organization.
  • Influencing: Influencing stakeholders (within IT and Business) to consider solutions that will work best for the business.
  • Coaching and Mentoring: Coaching and mentoring for Junior and Intermediate BA resources on business analysis processes and delivery.
  • Trust Building: Build and maintain a trust relationship with business users and IT stakeholders by ensuring solutions are delivered as promised and providing necessary support.
  • Liaison: Liaising with business stakeholders, IT disciplines, and the delivery teams.
  • Benchmarking: Collaborating with all disciplines and benchmarking value-adding solutions.
  • Solution Evaluation: Evaluate and improve solution assessment and validation.
  • Cultural Awareness: Eliciting and analyzing cultural, business, and organizational constraints affecting options for change.
  • Continuous Improvement: Continuously support the business environment and provide recommendations for improvement.
  • Thinking Partner: Thinking partner and ambassador for the business.
  • Vendor Management: Able to manage vendor relationships where projects involve third parties.
  • Commitment to Excellence: Strong commitment to organizational objectives and ensuring high-quality delivery on work.
  • Project Management: Take responsibility for the timelines within the project plan, of the business analysis effort related to a project.
  • Cost Management: Ensuring costs are monitored and users and the organization benefit.
  • Expertise: Operate at an Expert level in terms of methods used to analyze and benchmark business cases, which will align with the business strategies of the organization (including feasibility and business benefits).
  • Opportunity Identification: Research and identify opportunities to improve the business' offering and add value to our customers through the solutions we provide.
  • Scope Definition: Drive/shape input into the scope of solution and ensure understanding of scope by business user.
  • Business Problem Analysis: Deploy appropriate techniques to elicit and analyze business problems and translate them into business needs.
  • Technical Solution Assessment: Assess technical solutions and business processes against business requirements.
  • Data Conversion: Lead in the mapping out of data conversion and reporting requirements.
  • Change Management Barriers: Drive the change management barriers impacting User Acceptance Testing.
  • Specification Documents: Produce fit-for-purpose specification documents for business requirements and processes using appropriate tools, while following the guidelines and standards for analysis artefacts.
  • Risk Mitigation: Assist to solve & mitigate project risks.
  • Interdependency Management: Liaise across teams to co-ordinate interdependencies and resolve issues.
  • BA Practice Development: Actively contribute in the development of the BA practice within the organization.
  • SME: Act as an SME in Communities of Practice to learn from the community and share knowledge and expertise with the community.
  • Ways of Work: Contribute to improving ways of work for the BA community, with specific focus on how to improve alignment, output, driving, and influencing standards and quality.
  • Team Spirit: Creates a sense of team spirit by encouraging harmony, co-operation, and communication.
  • Communication: Communicates proactively and encourages others to share their views. Consults others when decisions need to be made.
  • Self-Awareness: Develops and openly communicates self-insight such as an awareness of own strengths and weaknesses and what may come naturally or less naturally to them.
  • Expertise: Demonstrates detailed and comprehensive knowledge of own area, and is recognized as an expert by people across the organization. Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments.
  • Professional Development: Develops own technical skills and knowledge by looking out for opportunities to engage in continual professional development.
  • System Understanding: Finds out about the activities of a wide range of other departments in the organization and how they should work together as a system.
  • IT Values: Pro-actively apply and live-out the IT Values defined for: Collaboration, Delivery, Innovation, Integrity, Quality, Recognition, Stewardship.
Requirements
  • Degree with 5 to 8 years related experience.
  • Advanced BA certification, CBAP, AAC or similar.
  • Experience working within all aspects of the Software Development Life Cycle (SDLC).
  • Business Process Management experience.
  • Excellent communication, both written and verbal.
  • Excellent relationship management and collaboration skills.
  • Good planning and time management skills.
  • Willingness to coach and mentor junior team members.
  • Good business and IT acumen.
  • Self-starter, with a can-do attitude.
  • Customer focused.
  • Analytical thinking.
  • Decision making.
  • Results driven.
  • Facilitation or Coaching qualification/experience.
  • Business understanding of the broader retail industry.
  • Aris experience.

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