Senior Server Infrastructure Specialist
7 days ago
Job Summary:
Alinta Tech Solutions is seeking an experienced Server Engineer to join our team. As a Server Engineer, you will be responsible for ensuring the stability, integrity, and efficient operation of our information systems. This role requires a strong understanding of server technologies, cloud platforms, and network systems.
Key Responsibilities:
- Server Management:
• Ensure server and network uptime and availability
• Conduct routine maintenance and updates
• Achieve server and network uptime of at least 99.95% per month - Performance Optimization and Scalability:
• Ensure the infrastructure can scale to meet increasing demand
• Implement load balancing, caching, and performance tuning techniques
• Percentage improvement in system performance - Issue Response and Resolution:
• Respond to critical server issues within the set timeframe
• Perform effective troubleshooting and problem resolution
• Mean time to resolution (MTTR) for infrastructure incidents, incident resolution success rate - System Updates:
• Execute necessary server software and firmware updates
• Complete 100% of server updates within one week of release - Security and Compliance:
• Ensure compliance with relevant laws, regulations, and best practices for cybersecurity
• Implement security controls, monitor for threats, and respond to security incidents
• Compliance rate with regulatory requirements and best practices, mean time to remediate vulnerabilities, number of exceptions, average age of open vulnerabilities - Backup Management:
• Perform routine backups and ensure a high success rate
• Maintain a backup success rate of at least 98% each month - Disaster Recovery:
• Test and document disaster recovery procedures
• Successfully conduct and document disaster recovery tests bi-annually - Professional Development:
• Pursue relevant certifications and expand technical capabilities
• Obtain one relevant professional certification within the first year of employment - Vendor Management:
• Monitor and manage third-party vendor SLAs
• Vendor SLA compliance rate, number of successful contract renewals and amendments - Technology Implementation:
• Implement significant server technology upgrades or improvements
• Successfully implement at least one server technology upgrade or improvement per year - Team Collaboration:
• Participate in cross-functional projects, enhance system integration, and collaboration
• Participate in at least one major cross-functional project per year - Documentation:
• Document all system changes, incidents, and maintenance activities
• Document 100% of system changes, incidents, and maintenance activities within 24 hours of completion - Miscellaneous and General:
• Complete any assigned work-related duties and responsibilities
• Completion rate of assigned duties and responsibilities, overall satisfaction rate in the performance of miscellaneous duties
Working Conditions:
- Office-based with travel to regional offices
• Extended work hours may be required to meet deliverables
• Standby duties may be required
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