Service Advisor Professional

5 days ago


Randburg, Gauteng, South Africa Hyundai Automotive South Africa Full time

Job Summary:

The Service Advisor Professional plays a pivotal role in ensuring exceptional customer satisfaction and maximizing service sales at Hyundai Automotive South Africa.

Main Responsibilities:

  • Utilize professional sales techniques to maximize service sales.
  • Ensure the security of cash taken and maintain high levels of customer confidence in the brand.
  • Perform daily follow-ups with customers, keeping them updated on vehicle progress.
  • Record customer details and requirements accurately using a job card.
  • Carry out physical inspections of vehicles, noting damages and mileage.
  • Verify payment prior to releasing completed jobs.
  • Evaluate and adhere to the company's quoting policy.
  • OBTAIN authorization from customers for additional work required.
  • Maintain up-to-date filing systems and ensure warranty job cards are handed over daily.
  • Cost labor hours on a daily basis, particularly before collection.

About You:

We seek an individual with excellent communication skills, able to build strong relationships with customers and colleagues alike.


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