Automotive Service Coordinator
2 weeks ago
The role of a Service Advisor is to provide exceptional customer service and ensure that customers receive prompt and quality service. The ideal candidate will have a minimum of 5 years' experience in the automotive industry, preferably in a technical role or as a Service Advisor.
Key Responsibilities- Provide excellent customer service and ensure that customers feel valued.
- Liaise with customers to understand their service needs and provide estimates for repairs and routine maintenance.
- Interact with customers effectively, explaining service details in an understandable manner.
- Schedule appointments, answer phones, and handle queries.
The successful candidate will possess the following skills and qualifications:
- A minimum of 5 years' experience in the automotive industry.
- Prior experience in a technical role or as a Service Advisor would be ideal.
- Senior Certificate (Grade 12).
- Valid, unendorsed driver's license.
- Computer literate.
- Knowledge of dealership policies and procedures.
- Basic mathematical ability (numeracy).
- Multilingual with languages generally spoken across the area and customer base.
Bonafide Human Capital (Pty) Ltd offers a competitive salary and benefits package to the successful candidate.
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