Customer Experience Manager

2 weeks ago


Witbank, Mpumalanga, South Africa Bonafide Human Capital (Pty) Ltd Full time
Job Summary

The Service Advisor role involves providing exceptional customer service, ensuring that customers receive prompt and quality service, and acting as an interface between the technical team and the customer.

Key Responsibilities
  • Act as an interface between the technical team and the customer.
  • Ensure that customers receive prompt and quality service.
  • Provide estimated cost analysis of repairs and routine maintenance.
  • Determine the services necessary through effective communication with customers.
Requirements

The ideal candidate will possess the following requirements:

  • A minimum of 5 years' experience in the automotive industry.
  • Prior experience in a technical role or as a Service Advisor would be ideal.
  • Senior Certificate (Grade 12).
  • Valid, unendorsed driver's license.
  • Computer literate.
Why Join Our Team?

By joining Bonafide Human Capital (Pty) Ltd, you will have the opportunity to work with a reputable dealer client and contribute to delivering exceptional customer service.



  • Witbank, Mpumalanga, South Africa Human Essence Consulting Full time

    We are seeking a talented Retail Operations Manager to join our team at Human Essence Consulting. As a key member of our management team, you will be responsible for overseeing the overall performance of our stores.This Sales Team Director role requires a highly skilled individual with a proven track record of driving sales growth and improving customer...


  • Witbank, Mpumalanga, South Africa Professional Resources Partners Pty Ltd Full time

    About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Professional Resources Partners Pty Ltd.Job Description:Main Purpose of Position: To provide customers with a professional service experience while ensuring adequate communication between customers, parts and service departments.Key Responsibilities:To strive in...


  • Witbank, Mpumalanga, South Africa The Legends Agency Full time

    Required Skills and QualificationsNQF level 4 (Grade 12) or equivalent.3 years' experience in a store management position.Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding.What We OfferWe offer a competitive salary package and excellent benefits, including professional development opportunities and a...


  • Witbank, Mpumalanga, South Africa The Core Group Part time

    iStore, a leading Apple Premium Reseller, seeks a Customer Experience Advisor to join our team.This role is responsible for providing an exceptional customer experience by offering expert advice, Apple Authorised Repairs, Business, Education, training and technical support.The ideal candidate will possess strong communication skills, be tech savvy, and have...


  • Witbank, Mpumalanga, South Africa M-KOPA Full time

    Key ResponsibilitiesManage stock distribution and provide exceptional support to customers and sales team.Ensure accurate tracking of stock levels by receiving, issuing, and maintaining stock records.Handle phone swaps and returns, processing each return swiftly and correctly.Assist the sales team in acquiring and upgrading sales, supporting them in hitting...


  • Witbank, Mpumalanga, South Africa Lumenalta Full time

    Company OverviewLumenalta is a leading Financial Services Institution providing services in Individual Life Insurance, Group Life Insurance, Unit Trusts, and Asset Management.ResponsibilitiesGaining and maintaining an in-depth understanding of SRM product ranges.Analysing customer needs, financial goals, and means to provide tailored solutions.Staying...


  • Witbank, Mpumalanga, South Africa Service Solutions Full time

    Are you a results-driven sales professional looking for a new challenge? Do you have a proven track record of success in sales and customer relationship management? If so, we encourage you to apply for the External Sales Representative position at Service Solutions.About the Role:Sales and Marketing: Identify new sales prospects, manage existing clients, and...


  • Witbank, Mpumalanga, South Africa Bonafide Human Capital Full time

    Bonafide Human Capital is seeking a Service Experience Expert to join our team. The successful candidate will be responsible for delivering exceptional service experiences to our clients, ensuring that they receive the highest level of satisfaction with our vehicle maintenance services.Responsibilities:Deliver exceptional service experiences to our clients,...


  • Witbank, Mpumalanga, South Africa FNB South Africa Full time

    **Responsibilities**Deliver exceptional experience and education to private clients on basic wealth creation and accumulation.Increase vertical sales index (VSI) and drive client retention and entrenchment through the use of contextual money management principles.Understand and market all financial services solutions within the relevant business...


  • Witbank, Mpumalanga, South Africa Bonafide Human Capital Full time

    We are seeking a Customer Care Specialist to join our team at Bonafide Human Capital. The successful candidate will be responsible for providing exceptional customer care, ensuring that our clients receive timely and effective solutions to their vehicle-related needs.Responsibilities:Provide exceptional customer care, including receiving customers in a...


  • Witbank, Mpumalanga, South Africa Istore South Africa Full time

    At iStore South Africa, we are committed to delivering exceptional customer experiences and ensuring the smooth operation of our retail stores. As an Admin Assistant, you will play a vital role in supporting our Admin/Operations Manager in maintaining stock control and asset management systems.The ideal candidate will possess excellent administrative skills,...


  • Witbank, Mpumalanga, South Africa Lewis Group Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Trainee Branch Manager. This is an exciting opportunity for someone who is passionate about retail and leadership to develop their skills and take on new challenges.About the RoleThe successful candidate will be responsible for managing and leading a team of branch...


  • Witbank, Mpumalanga, South Africa Zeebra Junction Specialist Recruitment Full time

    Customer Service LeadThe Front Office Manager will be responsible for ensuring that all customers receive a high level of service, responding to their needs and concerns in a professional and courteous manner.Key Responsibilities:To provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and efficient manner.To...


  • Witbank, Mpumalanga, South Africa Cwenga Direct Marketing Full time

    Cwenga Direct Marketing is looking for individuals who will provide excellent customer service and drive sales through engagement with customers and sharing product knowledge.Responsibilities:Respond to customer questions.Build sales and marketing career.Requirements:MatricBasic EnglishGood communication and interpersonal skillsWillingness to learn on the...


  • Witbank, Mpumalanga, South Africa Ctrack Full time

    Ctrack seeks a Customer Service Oriented Sales Professional to join its team. This individual will be responsible for selling and marketing our solution stack to new customers within the Fleet and SMB market segments.This role requires excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and...


  • Witbank, Mpumalanga, South Africa Cwenga Direct Marketing Full time

    Cwenga Direct Marketing is looking for a skilled individual to fill the position of Customer Support Job Opening. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales through effective engagement with customers.Responsibilities:Respond to customer inquiries in a timely manner.Develop and maintain...


  • Witbank, Mpumalanga, South Africa Cwenga Direct Marketing Full time

    Cwenga Direct Marketing seeks a dedicated individual to provide exceptional customer service and drive sales through effective engagement with customers and product knowledge sharing.Key Responsibilities:Respond promptly to customer inquiries.Develop and build a successful sales and marketing career.Required Skills and Qualifications:Maturity certificate or...

  • Store Manager

    2 weeks ago


    Witbank, Mpumalanga, South Africa The Foschini Group Full time

    Package & RemunerationJOB DESCRIPTIONResponsibilities:Driving turnover to ensure the achievement of targetsControlling expensesManaging stock losses to ensure shrinkage is in line with the Company standardPeople management, including recruitment, development of staff, employee relations, performance managementExecuting in-store merchandising strategy and...

  • Store Manager

    3 days ago


    Witbank, Mpumalanga, South Africa The Foschini Group Full time

    Package & Remuneration JOB DESCRIPTION Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store...

  • Account Managers

    3 weeks ago


    Witbank, Mpumalanga, South Africa Ottobauthentic Full time

    Job SummaryResponsible for managing and expanding relationships with key accounts within the mining sector by delivering high quality customer service, installation and repair of safety equipment. Manage staff efficiently and grow the business by cross selling to existing customers and generating new business.Qualifications And AccreditationsMatric, Diploma,...