Customer Experience Manager
2 weeks ago
The Service Advisor role involves providing exceptional customer service, ensuring that customers receive prompt and quality service, and acting as an interface between the technical team and the customer.
Key Responsibilities- Act as an interface between the technical team and the customer.
- Ensure that customers receive prompt and quality service.
- Provide estimated cost analysis of repairs and routine maintenance.
- Determine the services necessary through effective communication with customers.
The ideal candidate will possess the following requirements:
- A minimum of 5 years' experience in the automotive industry.
- Prior experience in a technical role or as a Service Advisor would be ideal.
- Senior Certificate (Grade 12).
- Valid, unendorsed driver's license.
- Computer literate.
By joining Bonafide Human Capital (Pty) Ltd, you will have the opportunity to work with a reputable dealer client and contribute to delivering exceptional customer service.
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Customer Experience Leader
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