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Business Operations Specialist

2 weeks ago

East London, Eastern Cape, South Africa Profile Data Full time

Company Overview:

Profile Data is a well-established company that provides property administrative services to its clients. We are seeking an experienced Property Administrator to oversee the billing and collections operations for our portfolio of buildings.

The successful candidate will be responsible for supervising a team, planning and implementing efficient leasing administration processes, and providing excellent customer service. They will also be responsible for ensuring efficient leasing administration, effective tenant billing and collections, and accurate management reports.

Key Responsibilities:

  • Supervise and plan the clerical team
  • Oversee and streamline billing processes
  • Maintain and implement quality assurance for all processes
  • Respond to and mitigate billing escalations
  • Assist with AR related special projects as necessary
  • Weekly and monthly ledger reconciliations, aging review and reporting

Requirements:

  • Grade 12
  • Relevant diploma in property management field advantageous
  • 2-3 years in a similar role (with strong supervisor experience)
  • Property industry and utilities understanding essential
  • Excellent communication skills, written and verbal
  • Planning, organizing and time management
  • Deadline driven and achievement oriented