Retail Sales Associate

6 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Sales and Service Expert

We are seeking a highly skilled Sales and Service Expert to join our team at the V&A Waterfront store. The ideal candidate will have experience in cosmetics and a proven track record of delivering exceptional customer service.

The role involves providing detailed product knowledge, maximising sales through effective cross and up selling, reducing loss and shrinkage by adhering to Store Operating Procedure, and creating an appealing shopping environment for customers.

Key objectives include driving sales, increasing profitability, and building brand loyalty with customers. The successful candidate will be able to apply listening and interpersonal skills, demonstrate problem solving ability, and take ownership of promotional events and daily requirements in store.

Qualifications and Experience:

  1. Experience in cosmetics is essential.
  2. Retail sales or service experience is desirable.

Skills, Abilities and Job Related Knowledge:

  1. Good understanding of retail principles is required.
  2. Ability to interact with customers effectively.
  3. Ability to apply selling skills.
  4. Good understanding of stock management principles.


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