Retail Support Associate
6 days ago
As a Retail Support Associate, you will play a critical role in supporting our retail team to deliver exceptional customer service experiences while promoting the benefits of our products and services.
Your main objective will be to assist customers in finding the right products and services to meet their needs, while identifying opportunities to upsell and cross-sell our products and services. You will also be expected to maintain accurate records and reports, ensuring that all data is up-to-date and compliant with company policies.
Key Responsibilities:
- Assist customers in finding the right products and services to meet their needs
- Identify opportunities to upsell and cross-sell our products and services
- Maintain accurate records and reports
- Meet or exceed sales targets and performance metrics
- Provide exceptional customer service experiences
Requirements:
- High school diploma or equivalent required; degree preferred
- Previous experience in a retail or sales environment preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in using various software applications
About Us:
We are a leading mobile virtual network operator (MVNO) in the UK, offering a range of flexible mobile plans to our customers. We pride ourselves on providing high-quality customer service and support, while maintaining a fun and collaborative work environment.
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