Global Consular Operations Coordinator

3 weeks ago


Johannesburg, Gauteng, South Africa U.S. Embassy South Africa Full time

About the Role:

The U.S. Embassy South Africa is seeking a highly skilled and experienced Global Consular Operations Coordinator to join their team.

Job Summary:

We are looking for an individual with a minimum of three years of office administrative experience, preferably in consular services, to coordinate global operations, provide exceptional customer service to U.S. citizens, and assist in investigation and validation studies.

Responsibilities:

  • Assist in coordinating global consular operations, including non-adjudicatory visa processing, and communicate effectively with various stakeholders.
  • Provide exceptional customer service to U.S. citizens, respond to inquiries, and resolve issues efficiently.
  • Assist in investigation and validation studies, handle correspondence with the public, attorneys, governments, Congress, and other parties.

Requirements:

  • A SECRET level clearance is required; selected candidates must be able to obtain and hold it.
  • Must be able to begin working within a reasonable period (12 weeks) upon receipt of agency authorization and/or clearances/certifications.

Education Requirements:

High School completion is mandatory.

Evaluations:

  • You will be evaluated against the qualifications and requirements in this vacancy announcement.
  • You may be asked to complete a pre-employment language or skills test.
  • Your application must address all position qualifications and requirements, including education, experience, language, and knowledge/skills/abilities listed.

Qualifications:

  • Minimum of three years of office administrative experience, preferably in consular services.
  • An additional year of consular experience is desired.
  • Or two years of office administration (FP-07 (Training Level))
  • Or one year of office administration (FP-08 (Training Level))

Estimated Salary: R1 000 000 - R1 200 000 per annum, based on location and experience.

About Us:

The U.S. Embassy South Africa is committed to providing excellent service to U.S. citizens and promoting American interests in South Africa. We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.



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