IT Team Lead

6 days ago


Parktown North, Gauteng, South Africa LM Brown Full time

Job Title: IT Team Lead - Infrastructure Engineer



Job Summary: We are seeking a highly experienced IT Team Lead to join our team at LM Brown. As an IT Team Lead - Infrastructure Engineer, you will be responsible for ensuring the overall availability and reliability of our IT services. You will lead a team of technical experts to design, implement, and maintain our infrastructure.



Key Responsibilities:




  • Lead a team of technical experts to design, implement, and maintain our infrastructure.
  • Ensure overall availability and reliability of our IT services.
  • Develop and implement strategies to improve IT service delivery.
  • Mentor and coach team members to enhance their skills and knowledge.
  • Collaborate with cross-functional teams to ensure effective communication and project delivery.
  • Participate in on-call rotations and provide support to ensure 24/7 service delivery.
  • Develop and maintain documentation to ensure knowledge sharing and consistency.


Requirements:




  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant certifications such as VMware VCP, CompTIA Server+, Storage Skills, or equivalent.
  • Strong IT/Datacentre skills/experience/background - SAN, Array, VMware, Server Support, CobIT.
  • Strong understanding of networking protocols, routing, and switching concepts.
  • Excellent problem-solving and troubleshooting skills with a systematic approach to issue resolution.
  • Effective communication skills with the ability to collaborate with cross-functional teams and external vendors.
  • Ability to work under pressure in a fast-paced environment and prioritize tasks based on business needs.
  • Minimum 7 years' working experience.
  • 4+ years' experience managing people in a technical environment.
  • 4+ years' experience in participating in on-call rotations and providing a service that operates 24/7.
  • 5+ years' experience with computer hardware and data centres.
  • 2+ years' experience leading teams.
  • Willing to travel and work extended hours.


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