IT Team Lead
6 days ago
Job Title: IT Team Lead - Infrastructure Engineer
Job Summary: We are seeking a highly experienced IT Team Lead to join our team at LM Brown. As an IT Team Lead - Infrastructure Engineer, you will be responsible for ensuring the overall availability and reliability of our IT services. You will lead a team of technical experts to design, implement, and maintain our infrastructure.
Key Responsibilities:
- Lead a team of technical experts to design, implement, and maintain our infrastructure.
- Ensure overall availability and reliability of our IT services.
- Develop and implement strategies to improve IT service delivery.
- Mentor and coach team members to enhance their skills and knowledge.
- Collaborate with cross-functional teams to ensure effective communication and project delivery.
- Participate in on-call rotations and provide support to ensure 24/7 service delivery.
- Develop and maintain documentation to ensure knowledge sharing and consistency.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant certifications such as VMware VCP, CompTIA Server+, Storage Skills, or equivalent.
- Strong IT/Datacentre skills/experience/background - SAN, Array, VMware, Server Support, CobIT.
- Strong understanding of networking protocols, routing, and switching concepts.
- Excellent problem-solving and troubleshooting skills with a systematic approach to issue resolution.
- Effective communication skills with the ability to collaborate with cross-functional teams and external vendors.
- Ability to work under pressure in a fast-paced environment and prioritize tasks based on business needs.
- Minimum 7 years' working experience.
- 4+ years' experience managing people in a technical environment.
- 4+ years' experience in participating in on-call rotations and providing a service that operates 24/7.
- 5+ years' experience with computer hardware and data centres.
- 2+ years' experience leading teams.
- Willing to travel and work extended hours.
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