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Technical Automotive Service Specialist
4 weeks ago
About the Role
This is an exciting opportunity for a young and energetic individual with strong technical skills to provide exceptional customer service in our Contact Centre. As a Technical Automotive Service Specialist, you will be responsible for:
- Building strong relationships with customers through effective communication and problem-solving skills.
- Providing accurate information about our products and services.
- Resolving customer queries and concerns in a timely and professional manner.
To succeed in this role, you will need:
- A strong mechanical background, preferably in the motor industry.
- Excellent verbal and written communication skills.
- Strong listening skills and the ability to analyze problems.
- Customer service orientation and a willingness to work as part of a team.
To apply for this position, you must have:
- A minimum of 2 years of experience in a similar role.
- A Grade 12 qualification.
We offer a comprehensive benefits package, including:
- 15 Days Annual Leave
- Momentum FundsAtWork
- Provident Fund
- Market-related salary: R250,000 - R300,000 per annum
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