Operations Director

7 days ago


West Coast District Municipality, South Africa Eagle's Recruitment Full time
Job Title: Operations Director

We are seeking an experienced Operations Director to lead our team at Eagle's Recruitment.

About the Role:

  • Oversee all aspects of operations, ensuring seamless execution of events and delivering exceptional experiences for guests.
  • Manage a diverse and skilled team, including event managers, marketing professionals, receptionists, kitchen and bar staff, and cleaning teams.
  • Foster a collaborative, motivated, and customer-focused team culture.
  • Manage vendor and supplier relationships to ensure consistent quality and service.
  • Work closely with the event manager to ensure flawless execution of events.
  • Address guest inquiries and resolve issues promptly and professionally.

About You:

  • Proven experience in hospitality, event management, or a similar leadership role.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal and communication skills, with a passion for guest service.
  • Financial acumen, with experience managing budgets and expenses.
  • Ability to lead and inspire a diverse team, fostering collaboration and accountability.

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