Multilingual Call Centre Representative

About the JobWe are seeking a skilled Call Centre Representative to join our team at FNB Namibia. In this role, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner.Key ResponsibilitiesHandle customer calls, emails, and other forms of communication in a professional and courteous...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Role Description:IMS Call is seeking a Call Centre Manager to lead it's Customer Success strategy. This individual will be responsible for developing and maintaining a customer service strategy, serving as the...

Are you an experienced Call Centre Management and Team Development professional looking for a new challenge?We are seeking a skilled individual to join our team at Recruitment Dynamix (Pty) Ltd as a Call Centre Manager. The successful candidate will have a degree or diploma in Business Management or a related field, with a minimum of 3 years of experience in...

We are a multinational company that delivers and differentiates customer experience on behalf of some of the world's most respected brands. Our team is dedicated to providing outstanding service to clients, and we are seeking a highly skilled Multilingual Customer Support Representative to join our team in Johannesburg, South Africa.The successful candidate...

We are seeking a talented Multilingual Support Specialist to join our team at Sabenza IT & Recruitment. As a key member of our customer service team, you will be responsible for providing top-notch support to customers in the Dutch language.About the Position:Handle customer inquiries and resolve issues efficiently.Provide expert assistance with products,...

Job Description:To oversee the day-to-day activities of our Call Centre Representatives and ensure they meet their performance targets.Key Responsibilities:Team Leadership: Lead a team of at least 30 Call Centre RepresentativesGoal Setting: Establish clear goals and objectives for the team to achieveIssue Resolution: Resolve any customer issues or call...

We are seeking an experienced and strategic Call Centre Director to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction.Key Responsibilities:Lead, mentor, and develop a team of...

Outbound Call CentreDuties & Responsibilities Making professional sales calls to customers (leads provided) Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently...

Making professional sales calls to customers (leads provided).Knowing the product being sold.Handling and overcoming objections from clients.Following the sales script 100%.Ensuring no risk or fraudulent sales are made.Treating the customer fairly.Understanding the call centre metrics and consistently achieving minimum metrics.Capturing and recording sales...

Job Description:We are seeking a skilled Call Centre Supervisor to join our team at Tracker South Africa. As a Call Centre Supervisor, you will be responsible for the day-to-day operations of the customer service department, ensuring that all calls are handled efficiently and effectively.The ideal candidate will have a strong background in call centre...

We are seeking a skilled Senior Call Centre Operations Manager to join our dynamic team at Recruitment Dynamix (Pty) Ltd.The successful candidate will possess a degree or diploma in Business Management or a related field, with a minimum of 3 years of experience in managing call centre operations. They will be expected to monitor daily operations, coach team...

Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

Afrizan People Intelligence (PTY) LTD is currently looking for a motivated individual to fill the position of Inbound Call Centre Agent in Woodlands. As an Inbound Call Centre Agent, you will play a crucial role in delivering exceptional customer experiences and ensuring customer satisfaction.Key Requirements:Minimum of 2 years call center experience in...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...

About the RoleWe are seeking a skilled Telesales Agent to join our Call Centre team in Rosebank. As a key member of our sales team, you will play a vital role in driving revenue growth by developing and maintaining strong relationships with existing and prospective customers.Responsibilities include contacting potential clients to present our products and...

Call Centre Learnership: For Candidates Living With DisabilitiesAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognised qualification.Minimum RequirementsMatricLiving with a...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...

CALL CENTRE OPERATOR - GHANA CAMPUS SALESThis is a full-time on-site role for a CALL CENTRE OPERATOR - GHANA CAMPUS SALES at IIE Rosebank College located in the City of Johannesburg. The role involves handling phone calls, providing customer support, maintaining excellent communication, delivering high-quality customer service, and working in contact...