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Aftersales Consultant Automotive Specialist

2 weeks ago

Witbank, Mpumalanga, South Africa Stepco Recruitment Full time

About the Job:

A well-established client in the Automotive Industry is looking for an Aftersales Consultant to deliver outstanding customer service and achieve customer satisfaction goals.

Key Performance Areas:
  1. Prepare for customer arrival and take care of them at initial consultation
  2. Ensure accurate warranty and motor plan details on the system
  3. Update Dealer Management System and track all vehicles
  4. Liaise with customers and ensure accurate invoice payments
  5. Vehicle handover and customer follow-up
  6. Attend weekly service meetings

Requirements:

  • Senior Certificate (Grade 12)
  • Computer literacy in Office Suite
  • Driver's license and experience in the Motor dealership industry
  • Technical qualification and ability to learn quickly