Commercial Manager

4 days ago


Kempton Park, Gauteng, South Africa MEdge Strategic Partnering Full time

MEdge Strategic Partnering is seeking a Commercial Manager to expand our chat commerce solution's footprint in South Africa.

About the Role

  1. This is a senior role that requires relevant experience and qualifications.
  2. The successful candidate will have a proven track record of creating comprehensive client business plans and managing account sales while accurately forecasting future bookings and revenues.
  3. They will also have experience working cross-functionally as part of a solution team, engaging with current and future clients, and providing technical support to ensure customers are satisfied with our products.

Key Responsibilities

  1. Client Management:
    1. Drive value to our customers by identifying problems, offering creative solutions, and leveraging partnerships to move both organizations toward their strategic goals.
    2. Manage the entire sales cycle to ensure customers experience the full customer journey.
    3. Provide technical support to our customers with the goal to keep customers satisfied with our products.
    4. Develop in-depth customer portfolios by conducting research on the client company to build out a comprehensive profile.
    5. Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
    6. Provide professional after-sales support to enhance the customers' dedication.
  2. Sourcing for New Clients:
    1. Focus on building long-term mutually beneficial partnerships with core enterprise customers.
    2. Unearth new sales opportunities through networking and turn them into long-term partnerships.
    3. Engage in complex deal structuring and negotiation efforts designed to win new deals.
    4. Present products to prospective clients and grow with your customer by ensuring you have a strategic account plan for each customer.
    5. Set sales and revenue targets and work diligently to meet them.
    6. Work integrally with all internal team members to facilitate the process of achieving client success in terms of solution adoption and revenue generation.


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