Account Growth Professional

3 days ago


Centurion, Gauteng, South Africa Pro Tem Recruitment Full time
Job Profile

We are seeking a skilled Account Growth Professional to join our team at Pro Tem Recruitment. As a key member of our organization, you will be responsible for monitoring client satisfaction and addressing any concerns or issues promptly.

About the Role:

  • Prioritize client needs and objectives, providing tailored solutions to meet their goals.
  • Coordinate with internal teams to ensure timely delivery of services and products.
  • Prepare reports and presentations for client meetings, highlighting the value of our offerings.
  • Act as a liaison between clients and internal teams, facilitating smooth communication and problem resolution.
  • Develop and implement process improvements to enhance overall client experience.

Key Responsibilities:

  • Analyze client data to identify trends and areas for improvement, informing strategic decisions.
  • Maintain accurate records of client interactions, including meeting notes and follow-up actions.
  • Collaborate with cross-functional teams to drive business growth and expansion.
  • Provide exceptional client service, ensuring high levels of satisfaction and loyalty.

Requirements:

  • Customer-Facing Experience: Proven track record of success in customer-facing roles.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Teamwork and Collaboration: Ability to work collaboratively in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Technical Background: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.


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