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Senior SAP HCM Support Specialist

2 months ago


Durban, KwaZulu-Natal, South Africa K5 Business Full time
Job Overview

K5 Business is seeking a seasoned SAP HCM Support Consultant to join our team. As a key member of our support team, you will be responsible for delivering exceptional support to our clients in the Netherlands.

Key Responsibilities
  • Provide timely and effective support to clients, investigating and resolving issues related to Payroll, Time Management, Master Data, and Org Management modules.
  • Collaborate with clients to document requirements, system configurations, and customizations.
  • Develop and deliver technical documentation, including business process procedures, test scenarios, and user manuals.
  • Contribute to the development of knowledge transfer programs to ensure seamless support delivery.
  • Report on support progress to team leads and clients as required.
Requirements
  • Minimum 5-10 years of experience in SAP support, with a focus on HR modules, including Payroll, Time Management, Master Data, and Org Management.
  • 2+ years of experience in SAP payroll support for the Netherlands market.
  • Proven experience with SAP SuccessFactors HCM integration.