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On-Line Training and Support Specialist

1 week ago

Cape Town, Western Cape, South Africa Cullinan Holdings Full time

Cultivate Your Career as a On-Boarding and Development Coach with Cullinan Holdings

Role Overview:

This leadership position calls for a seasoned coach to oversee the growth and development of new consultants within the Cape Region.

Main Responsibilities:
  1. Take ownership of on-boarding new consultants and guiding them through their professional journey.
  2. Expertly manage the learning curve of new employees and facilitate their progression.
  3. Deep dive into the region's operational dynamics to pinpoint areas ripe for improvement and implement strategic solutions.
  4. Implement robust coaching programs that cultivate self-motivation and resolve specific skill gaps among team members.
  5. Regular collaboration with cross-functional teams and leaders across the organization to optimize results-driven initiatives.
  6. Participate actively in corporate social events and engage positively during post-work hours.
  7. Hold fast to and exemplify Cullinan Holdings' core principles at all times.
Pre-requisites:
  1. No less than 3 years of profound expertise as a travel consultant.
  2. Technological proficiency in global distribution systems with Amadeus being highly preferable.
  3. Supreme aptitude in conveying information effectively with people from diverse backgrounds.
  4. A very capable decision-maker with sharp analytical prowess.
  5. Extensive knowledge and interest in travel industry trends.
  6. Must possess a beneficial mix of traits such as motivation, fostering growth, empathy, and reliability.
  7. Availability 24/7 to offer counsel and assistance when required.
  8. A legal driving permit is a must for executing duties efficiently.
Perks:
  1. Employees may enjoy non-monetary employee benefits like group protection insurance and tax saving investment schemes.
  2. Additions to personal medical plans for more extensive healthcare coverages.
  3. The possibility to grow as a vibrant individual within our inspiring workplace community.