Sales Consultant
6 days ago
Job Description:
About the RoleThis is a challenging opportunity for an experienced sales professional to join our team as a Customer Retention Specialist. As part of our Architectural Services, you will play a key role in ensuring customer satisfaction and driving revenue growth.
The primary focus of this role is to collect, capture, analyze, and process moving cancellation requests, with the aim of maximizing customer retention.
Your main responsibilities will include:
- Booking appointments with Relocation and Reconnecting Customers;
- Managing Diaries for Sales Consultants;
- Scheduling system removals;
- Ensuring Credits and refunds are processed on a daily basis;
You will be required to work closely with internal departments and branches to ensure seamless communication and coordination with customers.
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