Sales Consultant
2 months ago
Job Title: Sales Consultant
Job Summary:
The Sales Consultant will be responsible for building and maintaining relationships with existing customers, researching the market and related products, and presenting the product or service in a structured professional way face to face marketing. The role will also involve generating new business leads and contacts, and advising on forthcoming product developments and discussing special promotions.
Key Responsibilities:
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Cold calling to arrange meetings with potential customers to prospect for new enrolments.
- Responding to incoming email and phone enquiries.
- Acting as a contact between a company and its existing and potential customers.
- Negotiating the terms of an agreement and closing sales.
- Gathering market and customer information.
- Representing the company at trade exhibitions, events and demonstrations.
- Challenging any objections with a view to getting the customer to buy.
- Recording sales and order information and reporting to the direct campus manager / sales director and national sales manager, or entering figures into a computer system (CRM).
- Reviewing your own sales performance, aiming to meet or exceed targets.
- Gaining a clear understanding of customers' needs and requirements.
Requirements:
- Bachelor Degree
- Sales and Marketing qualifications
- 3- 5 years sales and marketing experience
- Strong understanding of customer and market dynamics and requirements.
- Proven ability to achieve sales quotas.
- Course consultant must also be willing to work on a flexible schedule (when required).
Competencies:
- Basic reading, writing and arithmetic skills
- Exceptional negotiation and persuasion skills
- Effective written and verbal communication skills
- Marketing and sales skills
- Interpersonal skills
- Customer service skills
- Analytical skills
- Assertiveness
- Computer skills
- Consultative skills
- High energy level
- Flexibility/Adaptability
- Influencing skills
- Initiative
- Innovation/Creativity
- Learning ability
- Motivation
- Record keeping
- Problem solving/Decision Making
- Sensitivity
- Tact
- Team Skills
- Technical Knowledge/Proficiency
- Tenacity
- Tolerance of stress
Relationships:
This position will be trained by the National Business Development Manager with ongoing support and supervision.
The Training and Marketing Coordinator will provide primary support.
The Career Marketing Director and Corporate Sales Director will provide secondary support.
The Social Media Marketing Administration Team (The Agency) will provide external support.
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