Hospitality Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Blue Route Steakhouse (Pty)Ltd Full time

Company Overview

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Blue Route Steakhouse (Pty)Ltd is a leading restaurant group dedicated to providing outstanding dining experiences. We are currently seeking a highly skilled Retail Restaurant Service Director to lead our front-of-house operations.

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Job Description

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The ideal candidate will be responsible for overseeing the day-to-day activities of our restaurant's front-of-house, ensuring seamless service delivery and maintaining high standards of quality and safety. Key responsibilities include:

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  • Spearheading the recruitment, training, and development of front-of-house staff;
  • Coordinating efficient service delivery, prioritizing tables, and managing wait times;
  • Ensuring accurate order taking, preparation, and presentation of food and beverages;
  • Maintaining accurate records of sales, inventory, and customer feedback;
  • Collaborating with kitchen staff to optimize food delivery and presentation;
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Required Skills and Qualifications

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To excel in this role, candidates must possess:

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  • A minimum of two years' experience in a senior position within the hospitality industry;
  • Outstanding leadership and management skills to motivate and develop a large team;
  • Excellent communication and problem-solving skills to resolve conflicts and improve processes;
  • A strong understanding of hospitality operations, including service standards, policies, and procedures;
  • Ability to work well under pressure, maintain a professional demeanor, and prioritize tasks effectively;
  • A proven track record of solid work performance and a commitment to excellence.
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Benefits

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We offer a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for career growth and development.

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Others

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This is an exciting opportunity for an experienced FOH Manager to join our team and contribute to our continued success. If you possess the necessary skills, qualifications, and passion for delivering exceptional customer experiences, we encourage you to apply.



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