Swedish Speaking Customer Support Specialist

4 weeks ago


Cape Town, Western Cape, South Africa Initiate International Full time

Customer Support Executive - Swedish Language

**Job Summary**

We are seeking a highly skilled and customer-focused Swedish-speaking Customer Support Executive to join our team at Initiate International. As a key member of our customer support team, you will be responsible for providing exceptional service to our Swedish-speaking guests, ensuring their stays are unforgettable and exceeding their expectations.

**Key Responsibilities**

* Address customer inquiries regarding reservations, accommodations, and travel arrangements with a focus on delivering personalized assistance to Swedish-speaking guests.
* Collaborate closely with cross-functional teams to swiftly resolve any customer issues and enhance overall satisfaction.
* Guarantee a seamless guest experience from booking to check-out, ensuring every interaction meets the highest standards of customer service.
* Utilize strong problem-solving abilities and a proactive approach to challenges, ensuring that every customer concern is addressed promptly and professionally.

**Requirements**

* Fluency in Swedish and English, with excellent communication skills.
* Demonstrated commitment to delivering exceptional customer service.
* A genuine passion for the hospitality and travel industries.
* Strong problem-solving abilities and a proactive approach to challenges.
* Availability to work flexible shifts, including weekends and holidays.

**What We Offer**

* A dynamic and supportive work environment at Initiate International.
* Opportunities for professional growth and development in a rapidly evolving industry.
* A competitive salary and benefits package.

If you are a customer-focused and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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