Operations Management Specialist

1 day ago


Port Elizabeth, Eastern Cape, South Africa Bidvest Prestige Full time

Estimated Salary: R 600,000 - R 800,000 per annum

Job Overview

Bidvest Prestige is seeking a highly skilled and experienced Operations Management Specialist to join our team. This role will be responsible for overseeing the daily operations of our regional offices, ensuring that they are running smoothly and efficiently.

The ideal candidate will have a strong background in leadership and management, with experience in a similar role within a services industry. They will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

This is an exciting opportunity for someone who is looking to take on a challenging role and contribute to the success of our organization.

Key Responsibilities
  • Monitor and ensure compliance with operational strategy and policies.
  • Provide managerial and supervisory control to ensure maximum customer satisfaction.
  • Proactively interact and engage with clients to understand areas of improvement.
  • Develop effective relationships at all levels in the customer chain.
  • Manage allocated portfolio to achieve growth, retention, profitability, and other business relevant factors.
  • IDentify and drive opportunities to improve and enhance service offerings.
  • Lead, facilitate, develop, and implement relevant portfolio process improvements.
  • Ensure Quality Management System (QMS) and Health & Safety compliance.
Requirements
  • National Diploma or Degree in Engineering Studies.
  • Matric/Grade 12.
  • Valid SA driver's license.
  • 5-8 years of experience in a leadership role within a services industry or similar.
  • Project Management Skills.
  • QMS (Quality Management System), First Aid Training.
  • Microsoft Offices (Intermediate).
  • Fundamental Competencies: Result Orientation, Initiative, Written Communication, Stress tolerance, Business Acumen, Decisiveness, Change Management, Contract Management, Financial Management, Customer/Client Focus, Dealing with ambiguity, Problem Analysis, Judgment, Relationship Building & Networking, Listening, Teamwork.


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