Senior Solutions Architect

2 months ago

Cape Town, Western Cape, South Africa Dimension Data Full time
Job Description

Role Overview

The Senior Solutions Architect is a highly respected technical expert who creates strong relationships with clients through their technical expertise and consultative approach. This individual is viewed as a trusted technical advisor by clients and a mentor to junior staff in the same team. Through their thought leadership ability, they are expected to display an excellent technical acumen and take the lead in technical forums.

Key Responsibilities

  • Technical design of business solutions with a focus on demand generation
  • Assist with the transition of projects from presales to delivery and ensure the overall profitability of their account base
  • Provide pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client's current architecture and system capabilities, ensuring technical solutions will accomplish the client's business objectives
  • Participate in proposal writing and team dynamics, demonstrating strong client engagement skills, particularly in the Partner and Key client segments
  • Collaborate with the Client Manager throughout these and other processes and assist in the decision to pursue or abort a deal
  • Assist with the determination of outsourcing, product pricing, and collaborate with the Client Manager and Professional Services to develop holistic solutions

Technical Skills

  • Capture and define requirements, stakeholder management, and technical solution design
  • Understand and interpret both business and technical requirements and develop solutions accordingly
  • Provide advice across all technology domains within Hybrid Networking and bring together infrastructure subject matter experts, professional services, and project delivery teams to help create end-to-end Managed Solutions
  • Define, document, and be accountable for the definition of Dimension Data's and partner/vendor Solutions that meet our client business requirements
  • Ensure that projects and outcomes are developed in alignment with predefined and best practice/ architectural standards
  • Plan, manage, and track assigned opportunities to ensure they are completed on time, within budget, and within the scope
  • Complete responses to Requests for Proposal (RFP) and Request for Information (RFI) related to Dimension Data's Intelligent Infrastructure products stack
  • Stay current with technological developments and foster relationships with key vendors and partners
  • Define, manage, and monitor the work performance of technical solutions, vendor, and stakeholder management which also includes program effectiveness based on our strategy
  • Provide input to Product Development and industry demand
  • Ensure stable working technical solutions and/or service that meets the customer's requirements by implementing necessary quality control processes

Behavioral Skills

  • Good team player with required management skills
  • Practices two-way communication and listens to understand other's points of view
  • Exceptional analytical and consulting capabilities
  • Demonstrates the ability to collaborate and communicate effectively with team members, contributing to their success
  • Demonstrates well-developed presentation skills and a solid client orientation aptitude
  • Confident and experienced public speaker
  • Responsible for formulating a business process, technology, information, and application architectural framework at the sub-project level and for providing a high-level roadmap for the implementation of the architecture

Requirements

  • TOGAF and/or Zachman Frameworks
  • ITIL
  • SAFe
  • Ability to Architect across Cisco Domains (DC, Collaboration, Networking and Security)
  • Pre-Sales experience in Cisco, FortiGate, Velocloud
  • Unified Communications (Avaya and Cisco IPT)
  • SD-WAN and SD-Access as well as internet MPLS Architectures
  • Cloud computing (Azure, AWS, and Google)
  • Professional Business Writing
  • Real-time business decision making
  • Excellent presentation Skills

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