Senior Service Lead

2 days ago


Nelspruit, Mpumalanga, South Africa Sydsen Recruit Full time
Key Responsibilities
  • Team Leadership: Lead a team of skilled technicians and service advisors to deliver high-quality vehicle maintenance and repair services.
  • Collaboration: Cultivate a positive and collaborative work environment that fosters open communication and teamwork.
  • Customer Satisfaction: Ensure the delivery of services that meet or exceed customer expectations, surpassing their satisfaction levels.
  • Operational Efficiency: Pursue continuous improvement in service efficiency and effectiveness, identifying opportunities for growth and development.
Qualifications
  • A minimum of 2 years' experience as a Service Manager in a Premium Brand dealership.
  • Premium Brand experience is essential for this role.
  • Demonstrated ability to lead and motivate a diverse team of technicians and service advisors.
  • Solid understanding of automotive systems and repair processes, with the ability to stay up-to-date on industry trends and technological advancements.


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