Fuel and Retail Business Manager
3 weeks ago
Armstrong Appointments is seeking an experienced Retail Operations Manager to oversee multiple sites encompassing multi-store levels to include franchised brands of; Retail, Quick serve restaurants, Supermarkets, Filling stations.
Key Responsibilities- Negotiate and Secure Profitable Contracts
- Handle CCMA Cases
- Multiple Regions / Site Management Portfolio
- Ability to Enhance Current Operations while Turnaround Failing Businesses into High-Performing Avenues
- Lead Companies into New Markets Segments
- Brand Awareness and Engagement
- Introducing Profit-Driven Initiatives that Establish New Revenue Streams
- Building a Self-Reliant Network of Franchisees that Support Each Others Successes and Under-Performing Gaps, and to Collaborate Across All Levels Culturally and Nationally
- Established Standardization of Key Supplier, Contractor and Costing Specification Model for All National Food Brands
- Rollouts to Include Promotional Strategies, New Operational Manuals, Operations Standards Inspection Audits, Food Training Program for Franchisees
- All of Which Accelerate Brand Awareness, Sales and Category Profitability
- Focused on Customer Service Excellence
- Franchisee KPI Achievement
- Brand Compliance
- Staff Recruitment and Training
- Launching Stores and Site Selections
- Ensured Franchises Achieve Optimal GP Margins by Implementing Turnaround Strategies, Improve Existing Processes, Renegotiate Supplier Contracts, Facilitate Forums/Regional Meetings, and Deliver Sales-Focused Short-Term Strategies
- Back-End Areas Include P&L, Marketing, Promotions, Product Development, Visual Merchandising, National Inventory Management, Health & Safety, Audits, Legislative Inspections, Brand Development and Competitor Analytic Review
- Leading the Launch, Opening, Management and Optimization Retail Outlet Conversions
- Inspections/Audits Software, Retail Checklist, Auditing & Online Training Programs Rolled Out Nationally in All Sites
- Oversee All Franchisees with Focus on Evaluating Performance, Driving Product Innovation, Preparing Annual Regional Sales Budgets and Brand Management Activities
- Operations Advisor on Key Financial and Operational Areas Such as Merchandising, Minimizing Expenses, Planograms, Store Layout Planning, Driving Sales, Margin Improvements, Poor Store Turnarounds, Maintenance Standards, Procurement and Marketing
- Position Related Tertiary Qualification Required
- Min 5-7 Years Experience in a Regional / Area / Operations Manager Role
- Min 5-7 Years Experience in Franchisee / Fuel / Retail Operations
- Driver's License
- Available to Travel Between Sites & Regions
- Computer Literate (MS Office & Google Suite)
- Point of Sales / Arch / Winbranch / AURA / GAAP Experience (Adv)
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