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Process Optimization Expert

1 week ago

Cape Town, Western Cape, South Africa Old Mutual Full time

Join Our Team as a Process Optimisation Expert

About the Role

We are seeking an experienced Process Optimisation Expert to join our team. As a Process Optimisation Expert, you will be responsible for driving process improvements to enhance customer experience and operational efficiency.

Your key responsibilities will include:

  1. Identifying opportunities for process improvement.

  2. Developing and implementing process improvements.

  3. Collaborating with stakeholders to ensure successful implementation.

  4. Monitoring and evaluating the effectiveness of process improvements.

  5. Communicating results and recommendations to key stakeholders.

Requirements

  • Graduate qualification in computer science, engineering, maths or related field.

  • Minimum of 5-10 years working in a retail credit environment, with a focus on implementing strategic and regulatory projects.