Process Competency Specialist

3 weeks ago


Cape Town, Western Cape, South Africa The Talent Room Full time

Our client based in Cape Town is seeking a Process Competency Specialist to join their team. This role will report to the continuous improvements department.

Requirements:

  • Bachelor's degree in industrial engineering or other relevant field
  • Qualifications relevant to competency development would be advantageous (e.g. Qualified Assessor)
  • 3-5 years in a manufacturing environment (preferably food or food packaging)
  • Develop world-class operational competency in frontline staff.
  • Role model Extreme Ownership and living the client's DNA and demonstrate how this makes up for imperfect processes.
  • Unleash the potential of Line Supervisors to be effective trainers.

This experience must include as a minimum exposure to:

  • Continuous improvement of production processes
  • Documentation of new and existing processes (SOPs, etc.)
  • Training staff

Responsibilities:

  • Leverage subject matter expertise to develop robust processes and standards (utilising the client's four Core Brand Pillars).
  • Learn the language of and role model EO and the client's DNA and find innovative ways to allow our frontline teams to do the same.
  • Lead the team in the development of impactful content for On-the-Job Training (OJT) that will be effective for developing the competency of our teams.
  • Lead the team in the development of assessments that are objective and reliable indicators of competency. A focus on getting employees to be able to understand the 'why' in what they are doing and the impact of not following processes.
  • Train and assess line supervisors to a level of competency that allows them to become the trainers of teams.
  • Monitor and measure OJT effectiveness and recommend and initiate actions for continuous improvement.
  • Lead the implementation of systems (or effective use of existing systems) to keep accurate and up-to-date records of employee competency.


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