Travel Sales Expert

7 days ago


Johannesburg, Gauteng, South Africa Wildernessdestinations Full time
Job Description

We are seeking a highly skilled and experienced Senior Travel Designer to join our team at Wilderness Destinations.

The successful candidate will be responsible for generating and growing sales while maintaining required GP% and providing high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.

Key Responsibilities:

  • Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
  • BUILD STRONG RELATIONSHIPS WITH OWNED AGENTS BASED ON TRUST AND SUPPORT, KNOWING THEIR BUSINESS TRENDS AND GUESTS' NEEDS, AD HOC ATTENDING RELEVANT FAMILIARISATION TRIPS WITH AGENTS (IF AND WHEN REQUIRED).
  • Provide continuous communication and excellent service delivery to agents at all times.
  • Streamline operational negotiations by reducing dead beds, waitlist chasing and maximizing camp operations role to create life-changing journeys for guests.

Required Skills and Qualifications:

  • Matric certificate – with maths (minimum standard grade or above).
  • Tertiary certificate in Travel & Tourism/hospitality.
  • 4-5 years' East Africa experience at a senior level preferable.
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
  • Computer literate (Microsoft Office, email, Internet).
  • Proven English literacy.
  • Working knowledge of Tourplan and WISH or similar booking/operating system. General product knowledge on Southern & East Africa.


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