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Technical Consultant for Healthcare Systems

2 weeks ago

Pretoria, Gauteng, South Africa Qetello Holdings Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Partnering with different departments to facilitate support between business operations and IT systems;
  • Providing user support on various BIT platform modules, including claims, finance, membership, and manage healthcare;
  • Responding to user queries and issues promptly, resolving or escalating as necessary;
  • Assisting trainers in developing training material for BIT systems;
  • Generating management reports to improve business systems and processes;
  • Collaborating with external partners, such as 2Cana, to resolve issues;
  • Working independently with minimal supervision to meet performance metrics.