Client Solutions Analyst
4 weeks ago
We are seeking a Technical Support Specialist to provide technical assistance to our clients. The ideal candidate will have a strong technical background and excellent problem-solving skills.
Responsibilities:
- Analyze customer needs and develop solutions to meet those needs
- Provide technical support to clients
- Troubleshoot and resolve customer issues
- Monitor customer satisfaction and provide feedback
- Develop and maintain relationships with clients
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of experience in a technical support role
- Excellent problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
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