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Observability Solutions Architect

2 weeks ago

Durban, KwaZulu-Natal, South Africa RELX Full time

About LexisNexis Legal & Professional

We provide legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, we were the first to bring legal and business information online with our Lexis and Nexis services.

Role Overview

In this role, you will be responsible for collecting, analyzing, and interpreting data to provide valuable insights into system behavior, performance trends, and user experiences. You will design and implement solutions to monitor, trace, and provide insights into complex, multi-technology environments, with a focus on system reliability, security, and performance.

Main Responsibilities

  • Develop and maintain observability solutions using tools like Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
  • Ensure that observability tools and configurations are managed through Infrastructure as Code for consistency and reliability.
  • Work closely with development, DevOps, and operations teams to ensure seamless integration of observability solutions.
  • Document observability configurations, procedures, and best practices.
  • Provide guidance and mentorship to junior engineers.

Requirements and Qualifications

  • Experience in application observability and performance management.
  • Experience managing technical teams with either a data, infrastructure, or platform focus.
  • Proficiency with observability tools such as Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
  • Expertise in AWS and Azure cloud environments.
  • Hands-on experience with infrastructure as code (IaC) using CloudFormation and Terraform.
  • Engineering, Computer Science, or equivalent experience.