Senior Financial Recovery Specialist
4 days ago
We are seeking a Senior Financial Recovery Specialist to join our team at O'Brien Recruitment. As a key member of our debt collection team, you will be responsible for managing assigned accounts, tracking and recovering outstanding debts. If you have a proven track record in debt collection and excellent communication skills, this might be the opportunity for you.
Responsibilities:
- Plan and execute strategies to collect payments efficiently
- L
- ocate and contact debtors to inquire about their payment status
- Negotiate payment plans and payoff deadlines
- Handle questions, complaints, and disputes professionally
- Investigate and resolve discrepancies related to payments
- Build trust with debtors to prevent future issues
- Regularly update account statuses and maintain accurate records
- Escalate cases to superiors when debtors are unwilling or unable to pay
Requirements:
- Proven experience as a Debt Collector
- Ability to work effectively with targets and tight deadlines
- Knowledge of legal requirements related to debt collection
- Proficiency in MS Office and database management
- Strong communication, negotiation, and interpersonal skills
- Confidence and professionalism when dealing with debtors
- Matric certificate essential
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