Remote Sales Specialist
6 days ago
Main Responsibilities:
- Respond to customer inquiries via email, ensuring timely and accurate resolutions.
- Moderate all customer reviews in Spanish and English, maintaining a neutral tone while upholding the highest standards of customer satisfaction.
- Meet or exceed productivity targets set by management, consistently delivering high-quality results.
- Demonstrate exceptional written and verbal communication skills, conveying empathy and understanding to customers in both languages.
- Develop and maintain strong relationships with clients, fostering a culture of trust and loyalty.
Requirements:
- Minimum Grade 12 or NQF Level 4 qualification.
- Clean criminal and credit records.
- Excellent command of English and Spanish languages, including written and verbal fluency suitable for an international client base.
- At least 6-12 months of experience in a call center environment, preferably in sales roles.
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